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Problem Defining & The Consulting/Intervention Process

by Nick Anderson | Oct 24, 2011 | Consulting

Calif Manage Rev. 1979 Spring;21(3):26-33.Kilmann R, Mitroff I. Intervention theory1 and the consulting process2 have developed to provide more effective methods by which organizational change is conducted.  These methods have emerged in order to operationalize a...

An Approach to Solving People Problems

by Nick Anderson | Oct 23, 2011 | Coaching & Development, Sales Effectiveness

INTRODUCTION People problems are very varied; they can also be complex.  There is no all-embracing theory for understanding them and no magical formulas guaranteed to solve them.  The problem-solver, where people problems are  concerned, must be an experimenter. ...

Managing Change for Competitive Success – Questionnaire

by Nick Anderson | Oct 21, 2011 | Change Management

Managing Change for Competitive Success – Questionnaire This interview structure is designed to help interviewees talk about their principles and core values about leading which guide their behavior at work.  In each section, interviewees are asked about their...

Key Account Management Series: Getting Over Quote & Hope – Team Exercise

by Nick Anderson | Oct 21, 2011 | Sales Effectiveness

In one of my clients in the food engineering sector, I estimated that only 1:12 quotes were successful.  What are the implications of this situation, apart from not making your “Nut”? Effort devoted to lost causes Good opportunities starved of resources at the right...

Key Account Management Series: Hicks Negotiation Model – Still valid today?

by Nick Anderson | Oct 20, 2011 | Negotiating

Introduction This model is a tool for summarizing the planning process before negotiations commencing and plotting progress towards agreement during the negotiation. Basic assumptions are that: Every negotiating issue is quantifiable in terms of money even where a...
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