Project Summary – Large General Contracting Company
This large construction firm manages and constructs multi-million dollar projects around the world. These projects generally entail bringing together owners, engineering firms, and architectural design professionals in a partnering process. Often, this “partnering process” occurs without defining and considering the expectations of each partner.
It is difficult to overcome the adversarial relationships brought on by contract conditions that do not promote trust and long-term relationships.
There is a focus on eliminating the need for the contractual parties to practice “Turf Protection,” and instead to foster an atmosphere where business is conducted without hidden agendas, hostility, or fear.
To create a more productive environment for all of our building Partners
Reduce or eliminate conflicts of all kinds by improving the way we communicate with each other
Reduce schedule blocks and re-work, thereby maintaining the approved construction schedule
Lead the way for our partners (Client, Design Team, Inspection Agencies, and Subcontractors) in conducting business in a fair, open, and trusting way as the means to eliminate profit erosion, conflicts, and claims.
Utilize “Partnering” as the means to accomplish our initiatives
In a “design-build” environment which included a government owner, we were able to resolve several major conflicts using AlEx™ to expose hidden and unspoken expectations in “real time.”
Ongoing communications became much more interactive and without conflict.
Tools from our partnering sessions are long lasting and are used by all parties almost daily to insure the success of each stake holder.
A reduction in lost time and resources resolving “festered” conflicts, because most are resolved before they reach such a state.
The company is well regarded for its ethical standards and continues to steadily increase its profit margins while maintaining a near zero level of customer complaints and no claims.