What Separates Thriving Organizations from the Rest?

Today’s disruptive technologies are accelerants that speed change, already fueled by customer and competitor access to competitive information. The key to thriving in such a climate is creating agile structures, processes and developing people that are change expectant. This can be achieved if leaders see their role as enablers rather than controllers and can distribute both responsibility and authority to the lowest levels in their organizations. For this to happen it means that everyone needs to be aligned and committed to the organization’s “Mission Intent” where leaders are translators and alignment specialists so that every change is not treated with casual assumption and arrogance that “everyone will get it!”

Leading to the Essence of Your Organization

My passion is implementing successful change that fulfills people and avoids the human cost of failed change.
We need a debate about how we develop rewarding working relationships today. (Rewarding not just productive). It is the competitive core – energizing people and harnessing technologies better than
anyone else. The ultimate standard for such rewarding relationships is a leader’s ability to sustain superior results over an extended period. The debate should focus three questions:
* What does it mean to lead?
* What does it mean to follow?
* When do you choose one from another?
Why is this debate needed for us to climb out of this recession?
People have lost trust. Many business leaders are seen as self-serving and subservient to shareholders.
So, I want to look at why leaders should focus on the essence of their organizations. The Essence is an amalgam of mission, vision, values, intent and ethics. These components are the focus of aligning and realigning people, and not delivering the corporate stone tablets down from Mount Sinai (or wherever the senior management strategic planning retreat was held).

Leading Improved Performance in Complex Sales

This month I consider probably one of the most difficult areas is sales, especially complex sales.
What makes sales complex?
Classically, “Many to Many” Think of it like a bow tie. On the left side you have the selling organization and on the right Complex Sales.
So, more people across the company need to communicate with customers and prospects before, during and after the sale. This increases complexity and the difficulty of “Keeping Everyone On The Same Page”
Why are sales getting more complex?
Business is more turbulent changing and morphing. It places, the sales function at the fulcrum of value creation and innovation within the firm.
This challenge of increasing complexity is not unique to sales. But, as salespeople serve as an interface between their company and customers, they are particularly affected by rapid internal and external changes
How does this affect sales people?
What are the key issues and trends in this situation?

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