Leading Learning
When the urgent drives out the important, many leaders ignore what their “guts” are telling them that their people aren’t on the same page. They’ve sensed it before and seen the results. Yet, complexity and urgency mask how things mount up, misalign and make change more difficult. This blog looks at how leaders leading learning can help. It asks:
What standards should you set for your leaders to lead learning? Test yourself. How does your organization stack up?
The Pangs and Pains of Implementing CRM Software
By Nick Anderson, The Crispian Advantage & Terry Merriman, the Performance Suite February, 2015 This outline summarizes our experiences with system implementation and sales management over several decades and provides the basis for our presentation on the Pangs...
Focusing Change To Win – How Effectively Are You Communicating Change?
The following is based on 684 contributors who chose to add comments on communicating change. Unsurprisingly, contributors see their people at the heart of any successful change process. They see gaining stakeholder commitment as a force multiplier of powerful change ambassadors. Essential to creating that commitment are leaders taking their people into their confidence with honesty and courage…
Consultant Burnout By Michael D. Mitchell
The term “burnout” is very graphic – suggestive of extinguished fires and charred remains – and one may well wonder how it relates to consulting and what consultant burnout means…
Focusing Change to Win Series – How Well is Your "What" Connected to Your "Why"?
This is the second in the series of highlighting contributions from 1072 Business Leaders and Consultants from 80 countries in 19 Industry Sectors detailed in our book Focusing Change to Win. Each blog gives some of the key findings and a sample of useful tips. In this blog we are focusing on The Why and What of Change. Here are the other book sections we are highlighting…
How did two guys in different countries write Focusing Change To Win?
How do two professionals from different countries conduct global change management research and co-author a book without ever meeting? This internet-based collaboration was borne of their shared concerns of change management’s poor track record. These concerns grew...
Why Bother Measuring Change? Findings from Focusing Change to Win –
Most of our contributors do measure change, but 37% either don’t measure change or they don’t know if they do or feel measuring change is too difficult. So, here’s some evidence why this is worth struggling with. For example, learning is the most mentioned benefit of measuring change (27.1%). Yet, if this is so important then why the lack of focus on vehicles like coaching, mentoring and training to capitalize on this learning…
Why do people resist change? Findings from Focusing Change to Win
Here’s the reality, Leaders need employee support and trust if their change is going to stand any chance of success. Our contributors underscore this. If people are cynical about a change, pessimism will set in, and failure is assured. Our contributors show that there are no simple remedies, no sound bites or grizzly 7 step plans. Yet, at its core there are fundamental values that, if believed in, will offer a sound basis for planning and executing successful change. Change failures have left their mark on our contributors over the last eight years. Through their eyes, resistance is a brownfield site…
Focusing Change to Win Series Highlights – Why is this book important?
This series highlights contributions from 1072 Business Leaders and Consultants from 80 countries in 19 Industry Sectors detailed in our new book Focusing Change to Win. Each blog gives some of the key findings and a sample of useful tips. Here are the book sections we are highlighting…
Tracking Expectations to Avoid IT Project Failure
Whether large or small, IT projects are complex change events. They need cross-functional collaboration between two or more departments or teams. Their success or failure reverberates throughout the organization and often impacts customers. Countless studies and papers on reasons for IT Project Failure cite two critical factors…
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