Managing Relationship Tensions & Conflict

During many consulting engagements we identified that organizational misalignment challenges as a major factor in organizations not achieving goals
This changed our focus to ground our other work by aligning people’s expectations first before…….. designing learning, coaching etc. Over the last 10 years, we developed our alignment practice with AlEx™ by serving companies in Canada and the US.
Consequently, this approach has helped clients add millions in sales, bring construction projects in on time, and successfully transition family-owned businesses.
Building on last month’s theme on how almost half of those surveyed indicate that a significant number of change projects failed to meet their stated goals. This is the first of three pieces to help conventional Strategy planning be more successful, they are:
1. Managing Conflict & Relationship Tension
2. Managing Complexity
3. Improving Performance

How can you prevent Trust Decay in your people?

On both sides of the Atlantic, the employment compact is fracturing along the lines of manufacturing outsourcing, poor change communication and inconsistent leadership. The bottom-line is that “doing more with less”sounds macho in closeted executive strategy sessions. The reality is that those who get the work done feel the stress of over-work and unabated insecurity is eroding trust in their leaders…

Focusing Change to Win, a Leadership Change Manual

This report is a rare example of inductive research, which lacks the bias of many change management studies. This is because it works from the “bottom-up” looking for patterns first, then developing categories and finally to drawing conclusions. Unlike deductive research, which starts with a theory to be tested is based more on researcher prejudice than inductive research.
It is also unusual for its focus on change processes related to gaining or retaining competitive advantage. This distilled practical wisdom will help you optimize your change management approach to moving your organization from a state of just surviving to a thriving condition. With data from 1072 leaders and change management practitioners representing organizations from 80 countries, you will learn of the challenges and opportunities from those with over 11,000 years of change management experience.
About the survey
From March to December 2011 respondents replied to an internet-based survey. The survey asked 22 questions many of which asked for respondents’ comments. In total 6000, comments were categorized using an inductive process of analysis to create taxonomies from which conclusions were drawn. Based on these conclusions questionnaires and takeaways were developed
Report Contents (is ok)
This report comprises six sections, (168 pages with two questionnaires, 1 organizational assessment and six takeaways)
1. The Why and What of Change
Takeaway 1: Reducing Employee Stress to Manage Change Resistance
2. Why Do People Resist Change?
Takeaway 2: Managing Change Stress & Resistance
3. Why Bother Measuring Change?
Questionnaire: Contributor Questions that Change Metrics Need To Answer
Takeaway 3: Developing More Effective Change Metrics
4. How Can Implementing Change Gain Competitive Advantage?
Questionnaire: Contributor Questions on Implementing Change to Gain Competitive Advantage?
Takeaway 4: Focusing on Change to Gain Competitive Advantage
5. Is Your Organization Thriving or Just Surviving?
Assessment: The Thriving Organization
Takeaway 6: Developing the Thriving Organization
6. How Effectively Are You Communicating Change?

Leading at the Speed of Change

Complexity is the “New Normal” making leadership more demanding and in demand.
The leader’s ability to relate, energize, and develop their followers is critical to empower them to act without direction. It’s a competitive imperative and requires a new balance of more effective and affective leadership. It’s the ability to produce results by being affective. That ability to influence people, in the way they think, feel and act is now paramount

Focusing Change To Win – How Can Change Gain Competitive Advantage?

Even after 30 years, the connections between change management and gaining competitive advantage are not well articulated. The disconnects between commitments to change and actual competitive behavior are a major factor in change failure. Getting beyond imitators relies on understanding and measuring behaviour that distinguishes competitive behavior from other activities…

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