Balancing Top Down and Bottom Up Approaches to Successful Change

Why is building productive relationships so important? As Terry Merriman says, “Performance is Personal Before it is Organizational”.  None of us work in a vacuum.  Improved workplace performance requires productive relationships with peers, bosses, subordinates,...

Managing Relationship Tensions & Conflict

Introduction During many consulting engagements we identified that organizational misalignment as a major factor in organizations and individuals were not achieving goals This changed our focus to ground other work by aligning people’s expectations first, before...