Today leading in a complex world is one of the hot topics being discussed across organization and conferences. Every one faces complexity both in a small or large-scale industry. This complexity is driven by uncertainty and accelerating change. For organizations to thrive in this rapid challenging business environment, leaders must learn to adapt and embrace the complexity, to see it as opportunity to achieve uncommon result. This chapter present valuable insights about KPMG study confronting complexity. It identifies factors that cause complexity. It also suggests ways through which a leader can address complexity and turn it into competitive advantage.
Authors Kelly Nwosu and Nick Anderson
The challenge with managing complexity and leading in a complexity world has become an excuse for some business people to keep the status quo, to abandon thinking ahead and to push strategy to one side, because they don’t believe it can be flexible and responsive enough to help them in a rapidly changing world (ED, 2011). But, most organizations that succeed in the midst of complexity are those that think differently and turn the potential challenges into a competitive advantage. They also see it as an opportunity to make their company more efficient. According to the recent study confronting complexity conducted by KPMG International, the study reveals that more than 90 percent senior executives across 22 countries say their organization’s success depends on managing today’s complex business issues. Yet, less than half executives believe the actions they are taking to manage complexity have been very effective (KPMG, 2011). On the other hand, the IBM survey on global CEO’s also show that the language for reducing complexity has change, CEO’s are now talking about how to transform complexity into an opportunity to gain competitive advantage (Balkan, 2011). In our research, we were able to identify what complexity is all about, factors that cause complexity and actions to discuss the issues of complexity. In particular, this chapter covers three parts. Part 1 focuses on managing complexity while the second part focuses on leading to the essence then part 3 focuses on leading learning.
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INTERNATIONAL JOURNAL OF RESEARCH IN COMMERCE, IT & MANAGEMENT (ISSN 2231 – 5756)